At SocialGenius.net, we are committed to providing our clients with the best possible service and support. However, it is important to note that we are unable to provide refunds in most circumstances. We have established this refund policy in order to address specific issues that arise as a result of a problem or issue with a product or service that we have provided.
Eligibility for refunds: In order to be eligible for a refund, clients must have purchased a product or service from SocialGenius.net and must have experienced a problem or issue with the product or service that could not be resolved through our standard support process. This means that if you have simply changed your mind about a product or service, or if you have encountered a problem that is the result of client error or misuse, you will not be eligible for a refund.
Refund process: If your request for a refund is approved, we will process your refund within 7-10 business days. Please note that the refund process may take longer if additional information is required or if the request is more complex.
How to request a refund: If you believe you are eligible for a refund and you would like to request one, please contact us via email at [email protected]. Please include your full name, contact information, and a detailed explanation of the problem or issue you have experienced. Our team will review your request and determine if a refund is appropriate.
Limitations: Our refund policy is designed to address issues that arise as a result of a problem or issue with a product or service. It is not intended to cover issues that arise as a result of client error or misuse, or as a result of changes in market conditions or other external factors. We reserve the right to determine, in our sole discretion, whether a refund is appropriate in any given situation.
If you have any questions about our refund policy, please don’t hesitate to contact us. Our team is always happy to help.